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ServiceMaster DSI – Southwest Missouri Blog

Does Your Family Member Need Hoarding Cleanup in Branson, MO? The Five Stages of Hoarding

November 7th, 2017 · No Comments

hoarding levels

If you’re dealing with a loved one that you suspect has a hoarding problem in Branson, MO, it can be challenging to decide when they need professional help. While we all have that messy relative who can’t seem to keep anything tidy, hoarding is a much more severe problem. As time passes and their home fills with more unneeded items, the stages of hoarding can increase. When do you know it’s gone to the point that you need help? As soon as you can see the person is overwhelmed and can’t seem to cope with the issue. How do you know when they need hoarding cleanup services? To help you understand, here are the stages of hoarding so you can determine when intervention is needed.

  • Stage 1 Hoarding
    • The Home: Piles, clutter, papers, and newspapers piling up; a room that may be dedicated to hoarded items
    • Mentally: Minor anxiety, assurances that they will correct the problem
  • State 2 Hoarding
    • The Home: Storage room is full, piles in hallways, appliances may not be working, some areas in the home may be difficult to get to
    • Mentally: Aware that they are being judged, paranoia, increased justifications. May start shutting out friends and stop going out as much
  • Stage 3 Hoarding
    • The Home: Pests may be invading the home, entire rooms inaccessible, clutter becomes filth, structural damage to the house is apparent if they have pets they are not being cared for
    • Mentally: Unable to hold a job, personal grooming may decrease significantly, spurns help from family
  • Stage 4 Hoarding
    • The Home: Hoarder is living in one area of the home as the rest is inaccessible, structural issues in the house are a significant issue, major fire hazards and pathogens present
    • Mentally: Withdrawn, not answering calls or door, not paying bills, and a significant mental health breakdown is occurring
  • Stage 5 Hoarding
    • The Home: House is full and no longer safe, hoarder may not even be able to access the home and may be living in a garage or car
    • Mentally: Can only concentrate on one task such as feeding themselves, entirely withdrawn from friends, family, society

Hoarding is a heartbreaking disease and very difficult for family members to cope with or understand. If a loved one needs help with hoarding cleanup services in Branson, MO, ServiceMaster DSI can help. We have the experience, compassion, and training for hoarding cleanup, and will work with local mental health professionals. Don’t feel alone in this. We can help you with our discreet and through hoarder cleanup no matter what stage it’s in. For more information, please contact us at (417) 895-9685.

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Halloween Fire Safety Tips to Avoid the Need for Fire Damage Restoration in Ozark, MO

October 31st, 2017 · No Comments

Halloween – the name alone is enough to evoke images of candy and spooky nights in the minds of many. People around the country look forward to participating in its festivities, especially children, and the possibilities are nearly endless. As much fun as Halloween can be, it also comes with its own set of safety problems. Fires can easily start during and around the time of this holiday, so it’s important to do what you can to prevent the need for fire damage restoration in Ozark, MO. We hope the tips below will help you, but if you still have questions, don’t hesitate to contact us.

 Be Careful with Candles

It’s a good idea to use battery powered LED candles for your pumpkins and other festive decorations. LED candles come in all shapes and sizes and truly mimic the flicker and ambiance of a real candle. If you can’t do this and need to use real candles, be very careful. Don’t place candles near flammable decorations (dried corn stalks, paper items, etc.). Don’t drape curtains on or near the candles, and don’t leave the candles lit when you go to bed. A fire damage remediation company like us can help you recover from a fire, but that doesn’t mean you should give one a chance to start.

 Weigh Your Costume Options

Some Halloween lovers enjoy wearing long, flowing costumes. This isn’t recommended, especially when it comes to fire safety. Your child or a friend could step near a candle’s flame which could possibly ignite the costume. Check costume labels at the store. If you’re making your own costume, be careful with the fabrics you select. Ask the fabric store employee if you’re not sure about something and need clarification. The last thing you want is a fire damage restoration mess on top of everything else.

Remember these safety tips and you’ll have happy hauntings. Call ServiceMaster DSI of Ozark, MO, for reliable fire damage restoration assistance. You can reach us here.


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How to Help the Elderly Prepare for a Disaster and the Importance of Disaster Restoration in Nixa, MO

October 23rd, 2017 · No Comments

disaster preparation

Preparing for an emergency situation can be difficult and stressful for anyone, but this is especially the case for the elderly. They could live alone or they may not have the physical ability to handle natural disasters. If you know somebody who is elderly, it’s a good idea to help them prepare and put together supplies to help them survive and thrive after a disaster hits. So, what should you keep in mind when assisting an elderly member of the Nixa, MO, community? Why do you need to think about hiring a disaster restoration company? What supplies should they have on hand in their home? The information below should help you moving forward.

Medications and First Aid Items

Their medications should always be in a place where they can be found quickly and easily. A first aid kit is also a good idea. First aid kits should include bandages, gauze, medical creams, and more. The kit will help if they experience a minor injury.

A Phone and Somebody to Contact

While some elderly people prefer to use landlines and don’t care for cell phones, it’s crucial that they have one for emergencies. For one thing, if the power goes out, a landline phone won’t work. They should also have at least one person they can call in the event of a problem. This person could be a neighbor, a friend, or nearby offspring. The phone should be stored in an easily accessible place—the bottom of a box in the attic isn’t suitable, even if they object to having the cell.

If a disaster occurs, it’s important to call a professional cleaning company to help start the recovery process. A disaster restoration company like us can also help with water damage restoration and getting their home as close as possible to the way it was before the disaster.

Call ServiceMaster DSI of Nixa, MO, for reliable disaster restoration assistance. You can reach us here.

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Three Important Things to Know About Trauma Cleanup: ServiceMaster DSI Trauma Cleanup in Springfield, MO

October 19th, 2017 · No Comments

trauma cleanup from ServiceMaster

Talking openly about traumatic events is not easy. No one wants to think about a time when their lives will be deeply affected by an unexpected tragedy. Even worse than thinking about the unthinkable is not having anyone available to help you through a tragedy. After a traumatic event, ServiceMaster DSI provides professional, compassionate trauma cleanup services in Springfield, MO for situations such as:

  • Suicide Cleanup
  • Unattended Death Cleanup
  • Car Accident Cleanup
  • Industrial Accident Cleanup
  • Crime Scene Cleanup

Hire A Company that Cares. There are many reasons to spare yourself the heartbreak of trauma cleanup. In a time where you need to take care of yourself and loved ones, hiring a reputable company to take care of the aftermath can spare you agony and also keep you safe.

Trauma Cleanup Needs to Take Place Quickly.  At a time when you’re feeling emotionally drained you may not be thinking straight. As soon as a traumatic event occurs there are pathogens to be concerned about such as viruses and bacteria which can be multiplying in the trauma area and threatening lives. There are often biohazards present at a trauma scene, and removing them safely and quickly is paramount.

Trauma Cleanup Must Follow a Best Practices Protocol. There’s more to a trauma scene than meets the eye regarding the dangers present. Trauma cleanup requires professional technicians trained and equipped to handle any challenge they may face in the quickest and most professional and thorough manner possible. Our team is available 24/7/365 for trauma cleanup scenes, and we have the experience, training, and certification to remediate the area quickly in observance of all state and local ordinances. We’ll work with local authorities to help you get through this difficult time.

No matter how difficult and dire the situation seems, we’re here to help. Call us at (417) 895-9685 or contact us online for help with trauma scene cleanup in Springfield, MO.

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How the ServiceMaster Recovery Management Team is Helping to Clean Up Water Damaged Businesses Houston, TX, After Hurricane Harvey

October 5th, 2017 · No Comments

water damage

After experiencing Hurricane Harvey, all you want to do is walk back into your normal life. But after your business suffers severe wind and water damage, this is easier said than done. ServiceMaster DSI understands your feelings of frustration and helplessness. This is why the ServiceMaster Recovery Management (SRM) team, a national network of commercial disaster restoration professionals, is helping out in Houston. In this time of great distress, we hope the information below will help you understand how our SRM team will help get you and your business back to normal with water damage restoration.

What is Water Damage Restoration?

Water damage restoration is a multi-faceted process that restores your business after it has been damaged by water. Our experts are trained in every aspect of water damage cleanup including:

  • Water extraction- The longer standing water is left in your commercial building, the more damage it can do. We have heavy-duty pumps that can quickly and effectively remove standing water from your space, allowing for additional restoration efforts to begin.
  • Decontamination- If your business has been affected by unclean water, such as sewage or floodwaters, the affected area and belongings need to be decontaminated. Microbes, dirt, and other contaminants can seep into your walls, flooring, and furniture, affecting staff and customers even after everything has been dried out. Our professionals have specialized equipment and cleaners to decontaminate your space and belongings to ensure they are safe to use again.
  • Dehumidification- Standing water isn’t the only moisture you need to be concerned about. When a lot of water is trapped in a space, it causes humidity which can collect behind walls, in the ceiling, and other spaces that weren’t directly affected by water. We use infrared sensors to identify moisture in hard to reach spaces and specialized dehumidifiers to non-invasively remove humidity or excess moisture. This also prevents mold growth.
  • Debris removal- In the event of a natural disaster such as Hurricane Harvey, debris may have accumulated in your business, whether blown by the high winds or carried by flood waters. Our SRM team will safely remove all debris from your commercial building.
  • Machinery, equipment, and electronic restoration- Along with restoring things such as furniture or the structure, the SRM team is trained in restoring machinery, equipment, or electronics affected by flooding. This can save you from having to replace the machinery or electronics in your business, helping your business return to operation quicker.
  • Mold mitigation- Depending on how long moisture has been present in your building, mold could begin growing. Using infrared technology, our technicians can detect moisture between walls, in the ceilings, or beneath the floors and find mold that may be hiding. We use a specialized freezing technique to completely remove mold colonies and prevent them from reforming.
  • Reconstruction– If your building has been damaged from high winds, debris, or flooding, the SRM team has the tools and experience to reconstruct your business.

Repairing damages from Hurricane Harvey could cost an estimated $180 billion. ServiceMaster DSI and our SRM team is here to help you recover faster. Contact us on our emergency hotline at 1-800-954-9444 and we’ll get you on the road to recovery.

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Fire Prevention Tips for your Home in Nixa, MO

October 3rd, 2017 · No Comments

fire prevention tips

When a fire occurs in your Nixa, MO, home, there can be little time to react. One of the best practices for fire preparedness is to have a fire safety plan set for your family.

Fire Safety Practices

  • Practice fire evacuation drills twice per year on the day you change the smoke alarm batteries.
  • Make sure there’s a clear path to doorways and exits
  • Designate a meeting place everyone should go to once outside the home
  • Keep important documents in a fire safe container, and for extra safety, scan and save them to a cloud-based server for easy access

Maintenance for Fire Prevention in Your Home

  • Have smoke alarms in every room of the house
  • Test batteries once a month, change them every six months, and replace units every 8-10 years
  • Have your furnace cleaned and serviced yearly
  • Keep a fire extinguisher in the kitchen and charge it annually
  • Replace frayed electrical cords, and do not overload power strips or extension cords
  • Never run electrical cords under rugs

Make sure to protect your investment in your home by having yearly insurance reviews to ensure your home is insured for its full value should it fall victim to a fire. Fire damage restoration can be needed in even the smallest of kitchen fires, and in the event the home is a total loss, replacement values can be high to get the home back to pre-loss condition and replace all items lost.

Always remember that in the event of a fire your safety and the safety of your family comes first. Take every fire alarm seriously, and evacuate quickly, even if it means leaving behind valuable belongings.

If you need assistance cleaning up in the aftermath of a fire in Nixa, MO, ServiceMaster

DSI is a professional fire damage restoration company. We have the experience, training, and resources to help you. We’re on call 24/7/365 to assist you with fire damage restoration repairs. Contact us at (417) 895-9685.

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How to Minimize Flood Damage and Extensive Water Damage Restoration in Ozark, MO

September 27th, 2017 · No Comments

No matter where you live, floods are always a possibility. It doesn’t matter if you live near a large body of water or not, sooner or later, you’re going to have to think about what to do to protect your family from a potential flood. You can sit back and let things happen to you or you can take action and try to minimize the damage you’ll receive in the event of a flood. By doing this, you can also help avoid extensive water damage restoration. The tips below should help you with your Ozark, MO, home.

Put Valuables in a Higher Place

Do you have family heirlooms or important documents such as a marriage license and birth certificates? Don’t keep these items in a place where they can suffer flood damage. Encase them in a safe box and place the box in a high place such as the attic. When you do this, you’ll lessen the odds of floodwater damaging them. You’ll also save yourself from a lot of stress and heartache.

Clean Your Gutters and Drains

You probably don’t think something like this is necessary—if it’s going to flood, it’s going to flood. What good would it do to go out and clean the gutters? Actually, cleaning the gutters and drains can make a difference. If your gutters are filled with debris such as sticks and leaves, water can’t escape. The water will eventually spill over onto your roof, making the situation worse. If you don’t have the time or can’t do it yourself, call an expert to help. Don’t know who to call? Call us (the water damage remediation experts) and we can give you some recommendations. It doesn’t matter if you’re looking into water damage restoration or not, we love to talk.

Call ServiceMaster DSI of Ozark, MO, for reliable water damage restoration assistance. You can reach us here.

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Don’t Fall Prey to Inexperienced Disaster Restoration Crews in Branson, MO

September 18th, 2017 · No Comments

With the damage Hurricane Harvey has wrought in Texas to our south, it’s natural for us to think about how we would handle a disaster of that scale in Branson, MO. It doesn’t take a lot of water to cause serious water damage, so even a strong storm may mean many people need help in a short period following a significant rainfall. Unfortunately, many scammers and opportunists take advantage of bad situations, positioning themselves as competent disaster restoration specialists. Here’s how to avoid this happening to you in an already difficult time:

  • Inexperienced and Unlicensed Contractors. It’s easy to check to see if someone is licensed, and if you ask, they should be more than willing to show you their credentials. Don’t be tempted to save a few bucks with a very inexperienced contractor who has never handled water damage before. Failure to remediate correctly can mean you’re out thousands of dollars and need to repeat the entire process. If you use unlicensed contractors and they get hurt on the job, you may be liable. It’s simply not worth the risk
  • Price Gouging. Paying inflated prices during a disaster just adds insult to injury.  A reputable disaster restoration specialist company, like ServiceMaster DSI, never takes advantage of the misery and suffering caused by a disaster
  • Scammers/Storm Chasers. These are individuals who travel to an area that has had a disaster and knock on your door promising a quick fix. They offer lower prices than the market bears and often ask for payment upfront. The adage “if it seems to be too good to be true, it probably is” holds true here.

Our Disaster Restoration Experience and Reputation in Branson, MO Counts.

We proudly serve Branson, MO and the surrounding areas, and we communicate with you every step of the restoration process to ensure that our work meets your satisfaction. Our reputation is built on our willingness to serve our community when disaster strikes while providing the highest quality service. For more information on how ServiceMaster DSI can help you in the event of a disaster, contact us at (417) 895-9685.

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Why Pet Owners Should Consider Hoarding Cleanup in Springfield, MO

September 1st, 2017 · No Comments

For some people, a mess might consist of a pile of newspapers on the coffee table, or a shirt sitting on a chair. For others, messes may be a bit larger and harder to handle. When that happens, it’s a good idea to look into getting assistance from a hoarding cleanup company in Springfield, MO. What should be done if someone has a mess problem and doesn’t want to do anything about it? If they own any pets, they should read the information below. There are several problems that can occur for pet owners and the animals they love.

There’s a Health Issue for Humans

If a home is to the point where biohazard cleanup is necessary, there’s definitely a health issue to address. When animals feel trapped and have limited places where they can go, all they can do is urinate or defecate wherever they can find an open spot. Because the humans in the household may not see these messes the filth will accumulate, leading to a terrible smell and toxic, unhealthy environment. Everybody could get sick.

 It’s Bad for the Pets

Pets that are kept in a hoarder’s home can become sick and infected by their surroundings. The air quality can suffer, they may not be fed and watered correctly or consistently, and they may suffer bites and wounds from insects and rodents that also inhabit the filthy environment.

Neither Will Get the Attention and Care They Need

When both humans and animals are overwhelmed by the overpowering mess caused by hoarding, they can’t move around well. They can’t get the proper care they need. The owners don’t take their pets for walks or clean out cages. This is why hiring a hoarding cleanup company is so important.

Call ServiceMaster DSI in Springfield, MO, for reliable trauma cleanup assistance. You can contact us at (417) 895-9685.

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Carpet Cleaning Services for Your Home in Ozark, MO

August 30th, 2017 · No Comments

Carpet Cleaning ServiceMaster DSI

Have you taken a moment to assess the state of your carpets? It’s likely you’ve had extra foot traffic coming in and out of your house this summer, and your carpet may be showing signs of grime and wear. This is especially true if you have kids or pets around the house! Now’s the perfect time to schedule a professional carpet cleaning for your Ozark, MO home.

Professional carpet cleaning makes your carpeting look great, smell fresh, and preserves your investment. Most carpet manufacturers require that you have your carpets professionally cleaned twice a year so the warranty is not invalidated! With people tracking dirt, grime, and even insects into your home, your carpet needs attention.  Want to give it a test? Lay down on the floor face down and take a sniff. Those fibers may be holding odors that are making your home smell musty or stale.

Our trained technicians can pretreat any problem areas and high traffic spots to make sure your carpet is cleaned thoroughly. Carpet fibers absorb so much such as cooking smells, pet odors, stains from juices and coffee, and more. We use state-of-the-art equipment that cleans, deodorizes, and extracts the water thoroughly from the fibers, leaving them fuller and more luxurious.

We can also clean area rugs and upholstery right in your home. Our technicians can analyze the fibers and make sure the right cleaners and techniques are used on your soft furnishings. If your home carpeting or upholstery has been damaged by water, smoke, or soot, we also perform complete cleaning and restoration services as well.

If you need help with cleaning or restoration of your carpet or upholstery in Ozark, MO, our friendly crew is happy to assist. We utilize both truck mounted and hand-held units and are prepared for every scenario.

To schedule a professional carpet cleaning for your Ozark, MO home, please contact us online, or call us at (417) 895-9685 today!

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